Privacy policy

This policy explains what information Copyfree Technology, Inc. (“Copyfree,” “we”) collects through copyfree.com, how we use it, and the choices you have.

Information you give us

When you use a form on this site, we collect what you enter. Depending on the form, that can include:

Your name, company, email address, phone number, and city and state
Device details, such as serial numbers and meter readings
What you’re interested in, and any message you write
Files you upload for our team

Information collected automatically

Like most websites, our hosting provider keeps standard server logs: IP address, browser type, the pages you visit and when. We use these to keep the site running and secure.
This site does not use advertising or analytics cookies. Website staff who sign in get a login cookie; visitors don’t.
The fonts and images on this site come from Copyfree’s own website and file storage, not from advertising or tracking services.

How we use your information

To answer your questions and prepare quotes and assessments
To schedule and perform service, process meter readings and ship supplies
To bill for products and services you’ve agreed to
To keep this site secure and working properly

Who we share it with

Service providers that help us run this site and our business, such as our website host, our file storage, email delivery and the service that receives our website forms. They may only use your information to provide services to us.
ConnectWise, when you join a remote support session through ScreenConnect. Their own privacy policy applies to that session.
Others when the law requires it, or to protect our rights and the safety of others.
We do not sell your personal information, and we do not share it for targeted advertising.

Links to other sites

This site links to other websites, such as Canon’s driver downloads. Their privacy practices are their own; please review their policies.

How long we keep it

We keep information for as long as we need it to serve you and to meet our legal, tax and accounting obligations, then delete it.

Security

We use reasonable safeguards to protect your information. No website is completely secure, so please don’t send payment card numbers or passwords through our forms.

Your choices and California rights

You can ask us to review, correct or delete the personal information you’ve sent us. Contact us using the details below.
Do Not Track: this site doesn’t track visitors across other websites, so it doesn’t respond differently to Do Not Track signals.